About FiveSeventeen Consulting
Now we bring that standard to businesses that actually need it. FiveSeventeen was built on nearly a decade of enterprise-level experience across consumer technology, retail, telecom, and startups — and a belief that small businesses deserve the same quality of thinking without the bloated agency markup.
We've worked with some of the biggest brands in the world
Selected Work
A sample of the projects that shaped how FiveSeventeen approaches every client engagement. Enterprise scale. Real outcomes.
The existing private label credit card experience was fragmented, inconsistent, and creating friction for millions of active cardholders. This engagement involved deep qualitative and quantitative research, journey mapping across all device types, and end-to-end redesign of the account interface. The result was a coherent, mobile-first experience that reduced friction at every touchpoint — from balance checks to payment flows — at one of the largest retailers on the planet.
A major strategic research initiative followed by a full redesign of the loyalty experience — from enrollment through ongoing engagement. Extensive qualitative and quantitative research across a large, diverse customer base preceded every design decision. The study directly informed structural changes to the program, producing measurable improvements in engagement and adoption among the retailer's highest-value customers.
A complex, multi-screen application designed for use across retail and field sales channels — one of the more technically demanding experience challenges in the portfolio. The system had to support high-volume transactional workflows while remaining intuitive for agents at every level of technical familiarity. Work covered full experience architecture, information hierarchy, flow design, and interactive prototyping through iterative stakeholder cycles.
Led the full product experience for an AI-powered healthcare platform from concept through working application. The challenge: translating complex clinical and AI-driven logic into interfaces that felt approachable, trustworthy, and fast for end users under pressure. Patient-facing and provider-facing experiences designed and delivered simultaneously. The platform is live — and represents the kind of design-led startup engagement where FiveSeventeen does its most differentiated work.
Where It Comes From
Not case studies from someone else's agency. Work done firsthand, inside the organizations listed — at scale, under pressure, with real stakes.
What Clients Say
Our Approach
Most agencies pitch strategy they've never had to execute at scale. The FiveSeventeen team has lived inside enterprise environments long enough to know what actually works, what's theater, and what eats budget with nothing to show for it.
We apply that same rigor to every SMB engagement — keeping scope tight, execution sharp, and reporting honest. If something isn't working, we'll say so before the next invoice. Not after.
We take on a small number of clients at a time by design. Every engagement gets senior-level attention — not a handoff to a junior team running a templated playbook they didn't write.
The goal isn't to keep you as a retainer forever. It's to build something that actually works and make you less dependent on outside help over time. That's what earns the relationship.
How We Work
What We Do
Common Questions
Thirty minutes. No pitch, no pressure. We'll talk through your business, figure out what actually needs to happen, and tell you honestly whether we're the right fit.