Legal
Last updated: May 2026. Please read these terms carefully before engaging our services.
By engaging FiveSeventeen Consulting ("Company," "we," "us") for any service — including but not limited to website design, Generative Engine Optimization, AI assistant development, design services, or consulting — you agree to be bound by these Terms of Service. If you do not agree, do not proceed with an engagement.
FiveSeventeen Consulting provides digital strategy, design, and technology services as described in individual project proposals and agreements. The specific scope, deliverables, timeline, and investment for each engagement are defined in a written proposal or statement of work provided to the client prior to commencement.
Project fees are structured as 50% due upon project commencement and 50% due upon final delivery, unless otherwise specified in the project proposal. Monthly retainer fees are billed on the 1st of each month. All invoices are due within 14 days of issuance. Late payments may result in a pause in work until the outstanding balance is resolved.
Upon receipt of full payment, the client receives full ownership of all deliverables created specifically for their project, including source files, design assets, and written content. FiveSeventeen Consulting retains the right to display completed work in its portfolio unless explicitly requested otherwise in writing.
The number of revision rounds included in each project is specified in the project proposal. Requests that materially change the agreed scope — additional pages, new features, significant strategic pivots — may be subject to additional fees and a revised timeline, which will be communicated in writing before work begins.
The client agrees to provide timely feedback, required content, access to relevant accounts, and any other information necessary for project completion. Delays caused by the client's failure to provide required materials may affect project timelines and are not the responsibility of FiveSeventeen Consulting.
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. This includes business strategies, financial data, client lists, and any other non-public information.
FiveSeventeen Consulting's total liability for any claim arising out of or related to these terms or our services shall not exceed the total fees paid by the client for the specific project or service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate an engagement with 14 days written notice. In the event of termination, the client is responsible for payment of all work completed up to the termination date. Retainer agreements require 30 days written notice to cancel.
These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County, New York.
Questions about these terms? Send us a message and we'll respond within 48 hours.